Which practice best supports CRM principles during flight operations?

Clear, open communication and a shared mental model.

Clear, open communication and a shared mental model are fundamental to CRM during flight operations. When the crew communicates clearly, uses standard phrases, and confirms understanding, everyone knows the plan, each person’s intentions, and the current status. This facilitates teamwork, distributes workload, and allows cross-checks, so decisions are made collectively and efficiently. A shared mental model means all crewmembers are aligned on goals, procedures, and contingencies, which reduces confusion and helps catch errors early, especially in high-stress or complex phases of flight. Relying on one person to decide, minimizing crew interaction, or ignoring input from the rest of the crew undermine situational awareness and safety by removing the checks, balances, and diverse perspectives that CRM relies on.

Rely on one crew member to make all decisions.

Minimize crew interaction to save time.

Focus only on the pilot flying and ignore crew input.

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